One Year Notice: Webroot antivirus will no longer be supported beyond December 31, 2018

December 11, 2017

Android antivirus protection is included with all licensed SOTI MobiControl instances. In order to offer the best, integrated antivirus protection in the EMM industry, SOTI will be updating the technology powering SOTI MobiControl’s antivirus protection. 

Starting this month, SOTI will be updating the SOTI MobiControl Android agents to use the Bitdefender antivirus engine. This will replace the Webroot antivirus engine, which is currently used in Android agents 13.4 and below. All Android agents 13.5 or above will now use the Bitdefender antivirus engine. As a result of this change, Webroot’s antivirus technology will no longer be supported beyond December 31st, 2018. While there is no immediate impact to customers running Android agents 13.4 and below, they must upgrade their agents by December 31st, 2018 to continue to use antivirus protection. Antivirus policies currently configured in SOTI MobiControl will continue to work with the newer Android agents running Bitdefender’s antivirus technology.

Customers impacted by this notice are encouraged to contact SOTI Support (Esta dirección de correo electrónico está siendo protegida contra los robots de spam. Necesita tener JavaScript habilitado para poder verlo.) for information on the recommended procedure to upgrade their SOTI MobiControl Android agents to a version 13.5 or above.

If your customer’s instance of SOTI MobiControl is out of maintenance, please contact SOTI Sales. 

We are committed to assisting your customers to ensure there is no disruption to their SOTI MobiControl deployment.